Refund Policy
Last Updated: March 21, 2026
1. Refund Eligibility
Webcontra, LLC ("we," "us," or "our") offers refunds for our products and services subject to the terms outlined in this policy. Refund requests must be made within 30 days of the original purchase date.
2. Digital Products and Services
For digital products and SaaS subscriptions, refunds may be issued if:
- The service does not function as described
- Technical issues prevent you from using the service
- You cancel your subscription within the first 30 days
3. Refund Process
To request a refund, please contact us at jesse@webcontra.io with your purchase details. We will review your request and respond within 5-7 business days.
4. Non-Refundable Items
The following are not eligible for refunds:
- Services used beyond the refund period
- Custom development work that has been completed
- Third-party fees or charges
5. Processing Time
Refunds will be processed to the original payment method within 10-14 business days after approval.
6. Contact Information
For questions about this refund policy, please contact us at:
7. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page.